INTRODUCTION
IP phones are the conversation of today. But the telecommunication industry has come a long way. The telephony system started with trunk calls that included complex wiring. Connecting a caller with the called party including a complex process of first connecting to the trunk office through which they would manually place the call to respective recipients. After trunk calls came the Analog phones that again used immense wiring but still gave better call quality.
With the innovation in technology came the digital phones. These phones enhanced the call management features but the desired improvement in call quality was a bit of a far-fetched idea.
An IP phone works with internet protocol, which means that all call related features are made available through internet services. The VoIP handset (Voice over Internet Protocol) allows the voice transferring of the caller to the recipient over the internet.
BENEFITS OF IP TELEPHONY
Cost-effective:
This solution is highly cost-effective. As the system works on the internet, the call costs incurred reduces to a great extent. The international and local calls can be made at minimal rates, allowing companies to reduce greatly on the cost incurred on call services.
Wireless:
All internet services are provided over Ethernet cables which are then connected to a router for providing a wireless network. Meanwhile, the IP phones work on the internet protocol, they do not require extra cabling as is the case for Analog phones. It also allows wireless and gives an added advantage of mobility to its users.
Improved Call Quality:
Data, over the internet, is passed on in the form of data packets. Similarly, in VoIP telephone handsets, the voice of a caller is converted into voice packets and transmitted over the internet through servers to the called party. This method greatly improves the call quality, giving users the benefits of clarity and smooth communication.
Application Integration:
Since phones work over the internet, more applications can be integrated with them. Entrepreneurs can link many productivity tools such as directory, presence sharing, instant messaging, etc. with their IP desk phones. Furthermore, integrating such tools with a desk phone also allows users to remain in touch with not just the outside world but also their office colleagues over their smart phones any time, anywhere. Furthermore, it simplifies the complications involved in multi-location connectivity through internet connectivity.
Conclusion:
The above analysis gives you enough reason to adopt IP telephony for fervent business growth. IP telephony is cost effective and give room for integrating new services. Most of the public telecommunication operators are forming their own IP telephony services and using IP-based networks as another transmission platform.
